Overview
Stakeholder satisfaction is important because it influences the choices those stakeholders make about their involvement in an organization. Stakeholders include anyone that an organization affects with its actions, including investors, business partners, employees and consumers.
When making decisions within a business, it's important to consider how those choices influence people who support that organization. Keeping stakeholders satisfied builds trusting relationships and lasting support for the company's decisions, making it easier to develop long-term strategies and work as a team with the organization's employees, investors and customers. Learning what behaviours contribute to stakeholder satisfaction can help you be proactive about your leadership decisions and establish a meaningful community with your business partners.
Outcome & Benefits
COAE's Stakeholder satisfaction assessment is a third-party assessment that helps the organizations draw out a strategic plan to enhance the satisfaction levels and obtain cooperation.
- Gaining Financial Support
- Building a dedicated team
- Establishing a positive reputation
- Earning honest feedback
- Developing mutual respect
- Taking informed decisions based on data analysis