Who can implement ISO 9001:2015 standard

ISO 9001:2015 is a widely recognized international standard for quality management systems. It's applicable to a diverse range of organizations, regardless of their size, industry, or the nature of their products and services. Whether you're a manufacturing company, service provider, non-profit organization, or government agency, you can implement ISO 9001:2015.

Many organizations pursue ISO 9001 certification to demonstrate their commitment to quality and to enhance customer satisfaction. The standard provides a framework for establishing, implementing, maintaining, and continually improving a quality management system.

So, in short, any organization that wants to enhance its quality management processes and meet the requirements of ISO 9001:2015 can implement the standard.

Advantages of completing the ISO 9001 Lead Auditor course from COAE

• COAE has the relevant expertise in this sector
• Globally recognized certificates are issued
• Course content has been designed & developed by international experts and industry representatives
• Certified delegates will demonstrate that they have the best capabilities and competencies to audit client organizations as per global best practices
• Most relevant examples from all sector and live case studies are used for training
• 14-16 hours of value packed tutor-led sessions
• Focus on knowledge, understanding and skill development of participants
• Effective communication with international experts during the sessions
• Opportunities for peer interactions and real-time feedback from trainers
• Highly interactive live training sessions
• COAE training certifications lead to better career opportunities

Assessment Criteria for successful completion

• Candidate should score 70% marks in the assessment.
• Assessment includes the continuous and comprehensive evaluation carried out by the tutor and the final online examination which is held on the last day of the course.
• Online exam duration- 2 hours
• No negative marking
• Access to the ISO 9001 standard is allowed during the exam.

Delegates must pass the assessment to achieve the ISO 9001 Lead Auditor Certificate. Delegates who fail to qualify, are awarded only the certificate of participation. However, they can reappear for the assessment within 12 months at no additional fee.

COAE Certified ISO 9001 Lead Auditor exam fully meets the requirements of the Exemplar Global, USA Registered Training Provider Programme (RTP).

Pre-Requisites

Basic knowledge of:

• The 7 principles of an QMS
• Terms and definitions
• Requirements of the ‘Management systems for Quality’

Broad overview of the course content

The ISO 9001:2015 Lead Auditor course is designed to train professionals who will lead and conduct audits of quality management systems based on the ISO 9001:2015 standard. The course covers a range of topics to equip participants with the knowledge and skills required for effective auditing. This course includes the following key elements:

• Introduction to ISO 9001:2015:
  a. Overview of the ISO 9001 standard and its structure.
  b. Understanding the quality management principles.
• Quality Management System Requirements:
  a. In-depth exploration of the ISO 9001:2015 standard clauses.
  b. Interpretation of requirements related to context, leadership, planning, support, operation, performance evaluation, and improvement.
• Audit Planning and Preparation:
  a. Developing an audit plan based on the organization's context and processes.
  b. Understanding the scope and objectives of the audit.
• Audit Techniques and Methods:
  a. Training on effective auditing techniques, including interviewing, observation, and document review.
  b. Developing checklists and audit protocols.
• Audit Conduct:
  a. Conducting opening and closing meetings.
  b. Conducting on-site audits, including interactions with auditees.
  c. Collecting and analyzing audit evidence.
• Audit Reporting:
  a. Documenting audit findings and non-conformities.
  b. Preparing audit reports.
• Audit Follow-up and Closure:
  a. Verifying corrective actions and the effectiveness of improvements.
  b. Closing the audit and preparing final reports.
• Role of Lead Auditor:
  a. Understanding the responsibilities and attributes of a lead auditor.
  b. Managing audit teams and communication.
• Practical Exercises and Case Studies:
  a. Hands-on exercises and real-world case studies to apply theoretical knowledge.
  b. Simulated audit scenarios for practical skill development.
• ISO 19011 Guidelines:
  a. Introduction to the ISO 19011 standard, which provides guidance on auditing management systems.
  b. Understanding the principles of auditing and the audit process.
• Continuous Improvement:
  a. Emphasizing the role of auditing in continual improvement.
  b. Strategies for enhancing the effectiveness of the quality management system.

Take a look at what our learners are saying

• "Training by COAE was very invigorating and satisfying. We all will take back so much to implement in our schools. The training helped us to tap the best in us." Mrs Latha Balan, Principal-OASIS International School, Bangalore
• "COAE gave us a memorable experience of learning in a context that is sure to see us turn more responsible and accountable as leaders besides helping scale excellence in institutions." Mrs Prema Muralidhar, Director- Woodlem Park School, UAE
• "The training program conducted by COAE has made us understand that we need to embrace the change and how we can transform our education system so that we can cater to the needs of the 21st century learners in the most constructive manner." Sandeep Boparai, HM- GHPS, Delhi
• "Well thought out, well organized, interactive and very well conducted sessions. Topics were very well explained. Ample scope for participation in a non-intimidating environment taking into account all perspectives is one of the biggest strengths of the sessions. Passion and dedication of COAE trainers shines through. A program much needed for every educator." Sheela Ramakrishnan- Education Consultant, Hyderabad
• "It was a great learning experience, very interactive sessions, doubts were cleared, feedback was given very promptly, Trainers were very forthcoming and each session has added great value to my experience in the education sector. Would definitely recommend this course to all the leaders in the education sector. It is highly engaging and enriching program." Reshma Satav (Educational Consultant, Unicent School)