Advantages

• COAE has extensive expertise in this sector.
• Globally recognized certificates are issued
• Course content has been designed & developed by international experts and industry representatives
• Certified delegates will demonstrate that they have the best capabilities and competencies to audit client organizations as per global best practices
• Most relevant examples from all sector and live case studies are used for training
• 14-16 hours of value packed tutor-led sessions
• Focus on knowledge, understanding and skill development of participants
• Effective communication with international experts during the sessions
• Opportunities for peer interactions and real-time feedback from trainers
• Highly interactive live training sessions
• COAE training certifications lead to better career opportunities

Who can implement ISO 9001:2015 standard

ISO 9001:2015 is a widely recognized international standard for quality management systems. It's applicable to a diverse range of organizations, regardless of their size, industry, or the nature of their products and services. Whether you're a manufacturing company, service provider, non-profit organization, or government agency, you can implement ISO 9001:2015.

Many organizations pursue ISO 9001 certification to demonstrate their commitment to quality and to enhance customer satisfaction. The standard provides a framework for establishing, implementing, maintaining, and continually improving a quality management system.

So, in short, any organization that wants to enhance its quality management processes and meet the requirements of ISO 9001:2015 can implement the standard.

Benefits

1. Enhanced Understanding of ISO 9001:2015 Standard: Participants gain a comprehensive understanding of the ISO 9001:2015 standard, its requirements, and the principles of a quality management system.
2. Auditing Skills Development: The training program equips individuals with practical auditing skills, including planning, conducting, and reporting on internal audits.
3. Compliance Assurance: Internal auditors help ensure that the organization's processes and procedures comply with ISO 9001:2015 requirements, reducing the risk of non-compliance.
4. Continuous Improvement: Internal auditors play a crucial role in identifying opportunities for improvement within the quality management system, contributing to ongoing enhancement.
5. Risk Identification and Mitigation: The training program often covers risk-based thinking, enabling auditors to identify potential risks to quality objectives and develop strategies for mitigation.
6. Increased Organizational Efficiency: By assessing and improving processes, internal auditors contribute to increased efficiency, reduced waste, and enhanced overall organizational performance.
7. Employee Empowerment: Training empowers individuals to take an active role in maintaining and improving the quality management system, fostering a culture of quality throughout the organization.
8. Recognition of Achievements: Successfully completing the training program and becoming a certified internal auditor provides individuals with a recognized qualification, adding value to their professional profile.
9. Improved Communication: Internal auditors often need to communicate effectively with various stakeholders. The training program may enhance communication skills, fostering better collaboration within the organization.
10. Customer Satisfaction: A well-implemented ISO 9001:2015 quality management system is designed to enhance customer satisfaction. Internal auditors contribute to this by ensuring that processes meet customer requirements and expectations.

Assessment Criteria for successful completion

• Candidate should score 70% marks in the assessment.
• Assessment includes the continuous and comprehensive evaluation carried out by the tutor and the final online examination which is held on the last day of the course.
• Online exam duration- 2 hours
• No negative marking
• Access to the ISO 9001 standard is allowed during the exam.

Delegates must pass the assessment to achieve the ISO 9001 Internal Auditor Certificate. Delegates who fail to qualify, are awarded only the certificate of participation. However, they can reappear for the assessment within 12 months at no additional fee.

COAE Certified ISO 9001 Internal Auditor exam fully meets the requirements of the Exemplar Global, USA Registered Training Provider Programme (RTP).

Broad overview of the course content

The ISO 9001 Internal Auditor training course is designed to equip participants with the knowledge and skills required to effectively audit a Quality Management System (QMS) based on the ISO 9001 standard. Here's an overview of the typical content covered under this course:

• Introduction to ISO 9001:2015:
  a. Overview of the ISO 9001 standard and its importance in quality management.
  b. Understanding the structure and key concepts of ISO 9001:2015.
• Quality Management Principles:
  a. Exploration of the seven quality management principles that form the foundation of ISO 9001.
• Internal Audit Fundamentals:
  a. Introduction to the principles of auditing, including the roles and responsibilities of auditors.
  b. Understanding the audit process, from planning to reporting.
• ISO 9001:2015 Requirements:
  a. Detailed examination of each clause of the ISO 9001 standard.
  b. Interpretation of requirements related to context, leadership, planning, support, operation, performance evaluation, and improvement.
• Audit Planning and Preparation:
  a. Developing an effective audit plan, considering scope, objectives, and criteria.
  b. Collecting and reviewing relevant documentation.
• Conducting the Audit:
  a. Techniques for effective communication and interviewing during the audit.
  b. Identifying and documenting evidence of conformity and non-conformity.
• Audit Reporting:
  a. Preparing clear and concise audit reports.
  b. Communicating findings and recommendations to relevant stakeholders.
• Corrective Actions and Follow-Up:
  a. Understanding the corrective action process.
  b. Monitoring and verifying the implementation of corrective actions.
• Practical Exercises and Case Studies:
  a. Hands-on exercises and real-world case studies to apply theoretical knowledge in practical scenarios.
  b. Simulation of audit scenarios to enhance skills.
• Role-playing and Mock Audits:
  a. Practice sessions involving role-playing as auditors and auditees.
  b. Conducting mock audits to simulate real-world auditing situations.
• Certification and Continuous Improvement:
  a. Overview of the certification process for ISO 9001 internal auditors.
  b. Emphasizing the importance of continuous improvement in the audit process.

Take a look at what our learners are saying

• "Training by COAE was very invigorating and satisfying. We all will take back so much to implement in our schools. The training helped us to tap the best in us." Mrs Latha Balan, Principal-OASIS International School, Bangalore
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